Frequently Asked Questions
Below are questions that our customer service agents are frequently asked. If you don't see your question below, please contact us, we would be happy to answer. Our phone lines are open 24/7 so you can call us at any time and we'll answer all your questions.
GENERAL QUESTIONS
Of Course! Our agents will help find you the best deal for the date and time you're looking to rent. You can also split up the price amongst those who are joining you. That way it makes it way more affordable.
We are open 24 hours a day, every day of the year. Feel free to call or send us an email if you have any questions or would like to make a reservation.
No, we do not allow smoking in the vehicles. We like to keep the vehicle fresh and smelling clean. You are allowed unlimited stops to where you can take a smoke break whenever you want.
Of course! If you are over 21 years old, you can drink. There are bars and coolers stocked with ice inside the vehicles.
No, we cannot provide alcohol for you. However, if you're of legal age, you can bring your own alcohol on board.
No, there are no bathrooms. You can stop at any time to use the bathroom though.
Children and those who are under 21 years old are welcomed. If there are those who are younger, alcohol may not be on board.
Yes, in order to reserve a vehicle you must put down a deposit. Once the deposit is made, that vehicle is fully reserved for you. Keep in mind that receiving a quote does not reserve a vehicle.
Our service area is 50 miles from our main warehouse. Take a look here to see if you are in the service area. If you do not see your town, please give us a call and we will let you know!
Unfortunately, with the nature of our business, you are unable to cancel for any reason. Once you book your reservation, you are required to pay whether you use the service or not.
Our price is always changing due to different variables such as peak times and special events. It would just be best if you called us so that we may tell you the exact price it would be. The price does include service, tip for your chauffeur, taxes and fees.
When you call or email for your reservation, we inform you of the price and any fees that you may get. We do not hide anything from you. We like to be upfront with our customers as a sign of respect.
If you have any additional questions not on this page just give us a call! We're available 24/7 so you can reach us at any time!